Methods of delivery

Delivery

1. If the product is in stock in our warehouse, the estimated delivery time is from one to three (1-3) business days (+ delivery time by mail).

2.If the goods are to be delivered by a certain date, this must be indicated separately in the "Additional information" column on the order form.

3. If a customer buys several items with different delivery times, the order will be shipped with the shortest specified delivery times.

4. Deliveries are carried out mainly by Finnish Post, unless otherwise agreed.

5. All possible customs duties, taxes and customs formalities are the responsibility of the Buyer. Eirene indicates on all accompanying documents the true value and content of the cargo.

6. Unfortunately, it can sometimes happen that the ordered product is out of stock and the inventory balance was incorrect at the time of ordering. In case of a possible balance error, we will try to deliver the missing item as soon as possible, provided that the item is still available from the supplier.

Product pickup

The customer can also pick up the product they bought in the online store from Eirene's stone foot shop in Lappeenranta (Brahenkatu 4). If the customer has chosen cash as the payment method, the product must be paid with the next cash or payment card

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